What our residents say

Stories from our residents

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We’ve had some truly heart-warming messages from our residents living in our retirement villages over recent weeks. Hearing that our teams have gone the extra mile to check in on residents’ wellbeing, source everyday essentials, and are making surprise deliveries to brighten people’s day, nothing could make us prouder. You’re welcome to read some of the stories here… Thank you

MR B – INSPIRED VILLAGES RESIDENT

"We visited Ledian Gardens, and from the moment we walked in, we knew. We didn't need to think any further. It just felt right. When we made the decision to move here, it turned out to be the best decision we've ever made."

MS J - DAUGHTER OF INSPIRED VILLAGES RESIDENTS

My parents are residents of Great Alne and like most of the residents are classed as ‘vulnerable’. I just wanted to say thank you so much for all that you and your staff at Great Alne are doing to support your residents. The compassion and care you all are demonstrating towards the residents is so reassuring to me as a family member worried about them.”

MR & MRS S – INSPIRED VILLAGES RESIDENT

“A huge thanks to all your staff who are going above and beyond our expectations to help us.”

MR W – INSPIRED VILLAGES RESIDENT

“I feel safer and looked after. That is down to the heroic efforts of the staff here in the village looking after our welfare!”

MR W – INSPIRED VILLAGES RESIDENT

“We are really grateful to you all, and very much appreciate the teams' visits and thoughtfulness, and quality of the produce.”

MS C – INSPIRED VILLAGES RESIDENT

“The way we are being looked after is quite remarkable, with the most wonderful staff going out of their way to do what they can for us. The best thing we ever did was moving here three years ago.”

MR M – INSPIRED VILLAGES RESIDENT

“We are very grateful to you and your staff for the way in which you are doing everything possible to keep all the residents safe and well. We had an excellent lunch today brought to our door as an example. Thank you.”

MR & MRS C – INSPIRED VILLAGES RESIDENT

“I was doubtful two years ago about joining a community of all older people, but it has been a blessing. Everyone is friendly, we have plenty of ways of being sociable."

J & M – INSPIRED VILLAGES RESIDENT

“We are very grateful for all the care you are taking in looking after our wellbeing, we thank you so much for your help. The lunches are really delicious and certainly appreciated.”

MS S – INSPIRED VILLAGES RESIDENT

“We never cease to be amazed at everything that you are doing to make our lives here as easy and enjoyable as possible. We are so very lucky to have your great team look after us. Those wonderful smiles from you all is a real tonic, so thank you."

MRS O – INSPIRED VILLAGES RESIDENT

“Once again the Food and Beverage team gave us an evening of delicious, beautifully presented food and wonderful service. How lucky are we to have this lovely restaurant within walking distance of our apartment.”

MR E – INSPIRED VILLAGES RESIDENT

“I just wanted to say how much we appreciate the efforts of the staff for their support of residents. Each person here has done their utmost to help us. The shop, restaurant and laundry are facilities that help on a daily basis. We’ve been here for three years and don’t think that we could have chosen a better place to come to."

MARY EWING, 78, DURRANTS VILLAGE RESIDENT

“We’ve been really lucky with the village team here, they are wonderful, I can’t fault them, they’ve been absolutely brilliant and gone out of their way to support us all.

The retirement villages are a really good concept because so many people in the wider community are really lonely, but if you’re lonely in a place like this you’ve got no one to blame but yourself!”

CAROL PARKINSON, 80, BRAMSHOTT PLACE

“I’ve certainly not felt lonely, the village grounds are 50 odd acres, so I like to go for woodland walks with a friend and look at the baby ducklings on the pond. You can go for a 40-minute walk but you end up seeing a dozen people and stopping to chat so that walk turns into an hour and a half!

There’s usually lots of activities at the village, I’ve volunteered behind the bar and at the village shop and there’s line dancing and Scottish dancing. You’d have to be a very strange person if you couldn’t find something to do here!”

MRS S – MILLBROOK RESIDENT

“I suppose that moving to Devon, was to be the greatest adventure I have ever experienced and one that I have never regretted. I have made many good friends in Millbrook Village. I realised that it was becoming difficult to work long hours in the garden [in my old home] and now enjoy the luxury of having a balcony which is full of many of my favourite plants. It is good to live in such a happy caring community, when I never leave the apartment without meeting several people who give a friendly smile, a wave or have a chat – it’s so different to the days when I never saw anyone and used to go to the local supermarket just to be with people.”

MRS KELLY – MILLBROOK RESIDENT

“Our daughter-in-law found Millbrook and here we are after six years well and truly settled and looked after by caring staff. It was the perfect place to be during the pandemic and lockdown, where everything was provided for us. I feel very fortunate.”